Return Policy

*SAVE YOUR RECEIPT!

If you want to return items purchased from gmcoo1, please keep in mind that we need your receipt(order number, name and email you used to purchase the order) to check your order.

*RETURNABLE ITEMS

1.Items must be returned in original condition and labelled. Items that appear to be worn, washed or altered will not be accepted. We reserve the right to refuse returns based on item condition.

2.The shipping fee will not be refunded.

3. Please consider using a traceable shipping service or purchasing shipping insurance, we do not guarantee receipt of your returned item, so we reserve the right to deny your request for a refund.

*RETURN ADDRESS

If your return request is approval, you can get a return address from our customer service team. Get in touch with us if you have any problems with your purchase.

Email: support@gmcoo1.com.


*REFUND PROCESSING

Refund will be issued based on original method of payment within 7 working days. The original shipping rates are not refundable.

*RETURN SHIPPING COSTS

The return shipping costs is the responsibility of customers so we do not bear the return shipping costs and if we can not receive the returned package successfully, we reserve the right to refuse your return and refund request.

*RETURN ATTENTIONS

Items should be returned with its original packaging.

Please note that if the items damaged during the return shipping, we also have the right to refuse your return request.

We recommend you use a traceable courier that can provide tracking number so that we can track the returned package.

Do you have any other questions?

We are happy to assist you. The quickest way to get in touch with us is to email support@gmcoo1.com.